Presto Tours Frequently Asked Questions
We recommend making your reservations when you have your travel dates set. You can check the availability calendar of each of our tours directly on the individual tour page. Keep in mind that our tours guides often are prebooked up to 2 months in advance so if you have a preferred guide, make sure to reserve well in advance.
Our ‘group’ tours are group tours made up of a maximum of 10 guests. Group tours are ‘open’ tours which means that you’ll usually find yourself touring Italy alongside some other very hip Presto travelers like yourself. You can think of group tours as “public” tours. They’re also a great way to meet other travelers, we might add.
Our ‘private’ tours are ‘closed’ tours which means you’d be touring exclusively with a Presto Tour guide. This is usually the ideal option for those who are looking to customize their tours to their individual tastes. It’s also the best option to choose if you’re traveling on a tight schedule and need the flexibility of starting the tour at a time most suitable to your travel itinerary.
Presto takes pride in offering only small group tours (maximum 10 participants) as we believe that this highly enhances the touring experience. If you would like to tour in an even smaller group, private tours are available as well for a slightly higher fee.
Easy! Each tour has its own calendar which displays all the available and sold out dates. Remember, for our group tours (i.e. public tours) we have a maximum group size of 10 people so in order to save your spot on a tour we recommend booking well in advance.
But of course! If you would like to consult us with any questions about your visit to Italy give us a call. We like to chat with our guests whether you would like our advice on a customized tour, the Vatican dress code, Rome’ s weather, or if you’d simply like to know that there are real live people behind our website.
Yes! If you are a registered travel agent interested in working with Presto Tours we would love to collaborate. We offer commission to all registered agents. Find the section in our footer called “Travel Agents” for details.
While our standard daily group tours are always limited to 10 persons, we do organize private tours for larger groups. We are happy to cater to groups who are traveling to Rome. If you need assistance in organizing your tours, leave it to us. Send your detailed request to email@example.com or give us a call.
Yes! Presto Tours is an officially recognized travel agent partner of the Vatican Museums. Presto Tours guests are privy to the Vatican Museums special entrance and will skip the long, infamous line that develops at the Vatican City which could end up saving you a lot of time waiting around. Remember though, every single person entering the Vatican Museums must go through the security check line. There’s no way around this!
After the tour you are able to stay inside St. Peter’s Basilica as long as you like but unfortunately the Vatican tickets do not allow for re-entry into the museums and Sistine Chapel. How the Vatican ticket works is that once you leave the Museums/Sistine Chapel area of the Vatican to access St. Peter’s Basilica, you cannot re-enter into the museums on the same ticket. If you’d like to spend extra time inside the Museums/Sistine Chapel then you could either decide to skip the St. Peter’s Basilica segment of our group tour and part ways with your guide after the Sistine Chapel or you could re-enter the Museums/Sistine Chapel on a different ticket. If you decide to skip the St. Peter’s Basilica segment of the tour please be sure to tell your guide in advance as your guide will worry if he/she has lost sight of you. Please note the cost of the tour does not change should you decide to skip the Basilica portion of your Presto Vatican Tour.
Guests can cancel up to 48 hours before the reserved tour’s start time for a full refund minus the cost of any non-refundable tickets (ie Vatican, Colosseum, Uffizi Gallery and other venues which do not allow any refunds) and a 3% cancellation fee imposed by Stripe.
Presto Tours must be advised of cancellation in written form at least 48 hours before each tour in order to receive this refund. If no written notice is received by 48 hours before the tour start time, the guest will be charged in full for the tour and no refund will be provided.
Once you book your tour online, you will receive an automatic email confirmation which details our tour meeting points and provides precise directions on how to find us. You will also find a map and photo visuals to make it super easy to find our guides. This information can also be found on each individual tour page on our website. Simple click “View Map” to see exactly where each tour meets. If you’d prefer your Presto Guide to meet you in your hotel lobby, just shoot us an email and we’d be happy to arrange that.
Our Group Tours are only available at the times posted on the website. However, you are welcome to book a private tour for your desired tour time. On the checkout page you will be able to choose your tour start time.
Presto Tours is pleased to arrange driving tours for our clients. However, we do not arrange transportation on its own as it is important for us to focus on our speciality, the educational element of traveling. If you are looking to arrange transportation from airports, ports, hotels, or to your next stop in Italy, we collaborate with some very friendly and professional drivers whom we would be happy to recommend.
We offer Private Tours in every language, however, our daily Group Tours are offered in English only.
Yes. The Colosseum ticket fee is included in the all-inclusive Colosseum Tour price which enables us to purchase your tickets in advance. In this way, we skip the lines at the Colosseum. More time for learning and less time for waiting. That’s how we roll.
Presto’s Vatican Tour visits the Vatican Museums, Sistine Chapel, and the main level of St. Peter’s Basilica. We do not include the excavations area on our tour as this tour is run exclusively by St. Peter’s Basilica itself and is led by an authorized archaeologist of the Vatican City. You can make a request for this tour by writing directly to the Vatican City Scavi Tour office at this email address: scavi(at)fsp.va When requesting a reservation, make sure to note how many people are in your party and what date range you would be available for touring. The more availability you provide to the office, the more luck you will have in securing a reservation. Also, it is notable that the minimum age for children to visit this area is 15 years-old.
Many of our guests join our Vatican Tour in the morning and then join the Scavi Tour in the afternoon or vice versa.
Yes. Your ticket fee is included in the all-inclusive tour price which enables us to purchase your tickets in advance. In this way, we skip the lines at the museums. More time for learning and less time for waiting. That’s how we roll here at Presto.
No, we run our tours regardless of the number of people booked. We might check in with you to see if you can switch your tour date but if your schedule is set in stone, then no problem! We’ll never cancel a tour due to the size of one of our tour groups.
Lots (but not all) of Museums and sites throughout Italy offer discounts for Senior Citizens who are EU Citizens and have the proper ID to prove age and EU status. If you qualify, make sure to have the proper ID with you on the day of your tour.
While we don’t climb to the top of St. Peter’s Dome or other domes on our group tours, Presto Guides sure can on private tours. Keep in mind that climbing domes in Italy is rather physically demanding so make sure your health is on your side. It can be a lot of fun and you can get beautiful views once you get to the top! We highly recommend going to the top of the comes either with your private guide or on your own. If you want to go on your own, just ask your Presto guide who make sure you get in the right line to do so.
Entry to the Vatican Museums, the Sistine Chapel, St. Peter’s Basilica and the Vatican Gardens is permitted only to appropriately dressed visitors.
Low cut or sleeveless clothing, shorts, miniskirts and hats are not allowed. Women’s shoulders and knees must be covered at all times in St. Peter’s Basilica and inside the Sistine Chapel (both holy sites). Men are not permitted to wear capri pants or shorts of any type inside St. Peter’s Basilica. Unfortunately, the Vatican will not allow entry to those dressed inappropriately.
Before entering the exhibition spaces, visitors are required to leave in the cloakroom all luggage, suitcases, rucksacks, packages and containers not considered suitable by staff on account of their size or nature. Visitors who continue their tour in the Vatican Basilica are reminded not to leave their baggage in the Vatican Museums. Medium and large umbrellas (or standard non-telescopic umbrellas), sticks (apart from those used for walking), tripods and stands for photography, video cameras, banners and signs of any type must all be left in the cloakroom. The cloakroom service is free of charge. For more detailed information click here
The Museums are pleased to welcome families with children and strollers in tow.
The guard staff is responsible for showing visitors the easiest route and to direct them to dedicated elevators providing easy access to various museum spaces.
Along the itinerary there are dedicated spaces equipped with baby changing facilities and a nursing room for breastfeeding mothers. Note that baby strollers are not allowed inside St. Peter’s Basilica due to its beautiful and delicate floors, but they can easily be checked at the cloakroom upon finishing your Vatican Museums visit and then retrieved after your visit of the Basilica.
Yes! You can visit the Popes’ Tombs on the lower level of St. Peter’s Basilica, you can climb St. Peter’s Dome, and you can visit the Vatican Gardens with a reservation, the Vatican Excavations (aka Scavi) with a reservation, the Vatican Pharmacy, and other areas with special permission. Find out more here.